For years, Enterprise Vault customers have struggled to empower end users with the same message search and restoration functionality currently leveraged by IT departments. With End-User Search and Restore, we’re making this a reality for customers today.
The solution allows users to directly and securely search journal archives – restricting access to only those messages they have sent or received. Users can view all messages – even those deleted or yet to be archived. While mailbox archiving isn’t a requirement for End-User Search and Restore, the pairing of these two solutions offers users a single location to search all e-mail content.
"The search product has truly bridged the gap to provide EmailXtender-type functionality to our users. Coming from an EX shop and migrating to EV, many of our users were reliant on searching the journal archive. The search product does a fantastic job of providing that functionality to a subset of our users and has definitely enhanced the user experience."
Here’s how it works: End users make use of a simple, intuitive search interface based on Enterprise Vault’s existing index – permitting them to explore messages based on content, data, recipients, or any other popular parameter. All returned fields – such as “from”, “recipients”, or “subject” are all fully sortable. Each message fits on a single line, but content can easily be expanded.
Restoring an item can be accomplished with a single click – placing it in a sub-folder in the user’s “Restored Items” mailbox. The name of each sub-folder automatically coincides with the day/time of restore for easy search.
Additionally, Vault’s End-User Search and Restore offers the following functionality:
- Does not require mailbox archiving
- Automatically detects which journal archives to search
- Permits users to search other mailboxes if given full access via Active Directory or Exchange Manager
- Easy to install and configure
With End-User Search and Restore, Vault puts the power of Symantec Enterprise Vault directly in the hands of each user.