Archive Accelerator End User Search and Restore

For years, Enterprise Vault customers have struggled to empower end users with the same message search and restoration functionality currently leveraged by IT departments. With End-User Search and Restore, we’re making this a reality for customers today.

The solution allows users to directly and securely search journal archives – restricting access to only those messages they have sent or received. Users can view all messages – even those deleted or yet to be archived. While mailbox archiving isn’t a requirement for End-User Search and Restore, the pairing of these two solutions offers users a single location to search all e-mail content.

"The search product has truly bridged the gap to provide EmailXtender-type functionality to our users. Coming from an EX shop and migrating to EV, many of our users were reliant on searching the journal archive. The search product does a fantastic job of providing that functionality to a subset of our users and has definitely enhanced the user experience."

PAETEC

Here’s how it works: End users make use of a simple, intuitive search interface based on Enterprise Vault’s existing index – permitting them to explore messages based on content, data, recipients, or any other popular parameter. All returned fields – such as “from”, “recipients”, or “subject” are all fully sortable. Each message fits on a single line, but content can easily be expanded.

Restoring an item can be accomplished with a single click – placing it in a sub-folder in the user’s “Restored Items” mailbox. The name of each sub-folder automatically coincides with the day/time of restore for easy search.

Screenshot of Archive Accelerator End User Search and Restore

Additionally, Vault’s End-User Search and Restore offers the following functionality:

  • Does not require mailbox archiving
  • Automatically detects which journal archives to search
  • Permits users to search other mailboxes if given full access via Active Directory or Exchange Manager
  • Easy to install and configure

With End-User Search and Restore, Vault puts the power of Symantec Enterprise Vault directly in the hands of each user.