Today marks the 10th Anniversary of Vault Solutions. We’re 10 years old today! Double digits!!
Over the course of these past ten years, we’ve had five different office spaces. Each of the four moves were to accommodate our growth. This last move, although just down the hall, brought us into a space that is twice as large as our last office. It is awesome!
We have a fantastic team comprised of former Digital Equipment Corporation employees, former Enterprise Vault customers, a gentleman who moved up from the south to join us, and even someone who knocked on our door asking for an internship as a Software Engineer. He’s now with us full-time! We’re all right here in Portsmouth, NH – engineering, QA, support – all of us. It’s relatively unusual today for a software company to have the entire team local and we love it!
As we look back, we asked a few members of our team to share what comes to mind when they think about Vault Solutions.
Dave Ouellette, President and Co-Founder:
When starting a company from scratch, it is impossible to imagine where you’ll be 10 years into it. We certainly didn’t imagine that we’d have developed such a great team that has enabled us to build such great products, which has attracted such a fantastic list of partners and customers world-wide. We’ve laid a solid foundation for the next 10 years of growth, and we’re looking forward to it.
Preston Butler, Senior Technical Support Representative:
I moved to Portsmouth (Winter Wonderland) from Atlanta, Georgia to work for Vault Solutions in October 2013. I never thought I’d move to this part of the country because of the cold temperatures.
Since joining Vault Solutions, I’ve learned how to use tools that aid in the investigation of Exchange and Outlook issues, network troubleshooting, and database connectivity. I keep growing and learning as we grow.
I enjoy working technical support because I love the satisfaction that comes from helping other people with whatever issues they might have. It’s rewarding.
Joe Famularo, Director of Technical Support and Services:
When I think back over the years, I reflect on how much our customer base has grown and how we’ve grown to provide the products and services they require.
My favorite memories are those where we’ve won big accounts and have had successful engagements. The times when our customers have asked for our assistance, we did the best to help them out, and then we hear them say ‘thank you.’
Every day is an ‘all hands on deck’ day. You do what has to be done. Over time, the smallest leak can cause a ship to sink, so it is at times, my job to plug that leak (or clean the coffee machine).
Jeremy Ouellette, Lead Software Engineer:
10 years ago our server room was a 2×3 foot crawl space under the basement stairs, next to where the engineers were crammed. The “server room” door was left open of course, to prevent overheating of the server (if not the engineers), and it was loud. Today, our office sports a dedicated server room complete with its own HVAC system, a full server rack, state-of-art networking, and a pile of parts bigger than our old crawl space could ever hope to cram in. The engineers have more room too! Here’s to another decade of growth!
We’re honored to have been part of your data archiving solutions for the past ten years, and look forward to the next ten and beyond!
Congratulations to Vault Solutions on their 10th birthday. It’s coming up to 20 years since we started out on Enterprise Vault and we didn’t realise when we began that we were creating not only a new product but a new industry sector, and it’s especially rewarding to see a great company like Vault Solutions building on top of Enterprise Vault’s success. Dave Ouellette was our ‘Technical Evangelist’ for North America as far back as 1998 when we first started to talk to customers about the product, and he was then our first technical support person on the continent when we started our early field tests later in 1998. At that time we were going through our Digital to Compaq transition and then, after Compaq stopped the product, we started KVS at the very end of 1999. At KVS we immediately hired Dave as our very first North American employee and he became our Technical Director there. So Vault Solutions has had an unbroken connection to Enterprise Vault from slide-ware to maturity which is, as Dave himself would say, ‘awesome’!