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legal hold manager

Supercharge Your Searches: Upgrade Enterprise Vault with Elastic Search for Lightning-Fast Results!

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Speed and efficiency are key when processing large amounts of data. For Enterprise Vault users, Veritas’s switch to Elastic Search a few years ago made searches in EV 1 to 2 orders of magnitude faster. What does that mean for those EV users who are using Discovery Accelerator or third-party products, like our Enterprise Search or Legal Hold Manager products, with their Enterprise Vault environment? 

  1. If you’re using Discovery Accelerator, you should immediately see drastically faster search results.  In one case, we saw per archive searches go from 20 seconds to a fraction of a second.    
  1. Companies using our Archive Accelerator Legal Hold Manager product will, therefore, see dramatically more cases created and put on legal hold per hour.   
  1. For those using our Archive Accelerator Enterprise Search product, which leverages Enterprise Vault search, the end users will see search results return in a fraction of the time.  

When both Discovery Accelerator and Legal Hold Manager are being used with the benefit of Elastic Search, both types of searches can be managed simultaneously with the same resources.  

So what’s the catch? 

To use Elastic Search, you have to reindex your data. 

This can feel daunting for many as it seems like a huge, time-consuming task, but it’s worth it in the long run. The reindexing process happens in the background, allowing you to search and operate as normal while it’s processing. Going through the process of reindexing data will save time and make all tasks utilizing the search engine much faster moving forward.  

Elastic Search is the go-to search engine for many eDiscovery products, and with Enterprise Vault joining the club, we encourage everyone to make the switch, which will pay off nicely in the long run.

Reflections from 2024 and A Look Ahead

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Reflections

At the end of the year, we like to look back and reflect on all that we managed to squeeze into the last 365 (366!) days. Time goes by so quickly, and sometimes we forget to stop and appreciate the things we have accomplished for our customers. So, without further ado, here are the things we’re most proud of from 2024!   

  1. We shipped a new product – Archive Accelerator Legal Hold Manager – which uses Veritas Discovery Accelerator (DA) to place holds on data stored in Enterprise Vault archives. With this streamlined integration, cases created with Legal Hold Manager can also be managed through DA.  

What’s exciting is that Legal Hold Manager provides an API into Veritas Discovery Accelerator for integration with third-party legal hold software or a customer’s own internal automation. This maximizes efficiency and allows for the customer to continue using existing applications and processes! 

  1. We made significant improvements to the Enterprise Search application to make it mobile-friendly, focusing on the ease and convenience of our end users. 
  1. This year, we engaged in more significant projects with new and existing customers: 
  • We helped companies move their Enterprise Vault environment to Azure as part of their strategic plan to move as much of their infrastructure from on-prem to the cloud. As part of that, we reduced the number of EV and SQL servers. 
  • We provided our well-known and loved customer service and support experience by augmenting eDiscovery staff to help with searches using Discovery Accelerator. 
  • We served as subject matter experts on migrations – regardless of the software being used. 
  1. We enhanced our software, enabling customers to easily migrate from one EV environment to another, even if they’re in completely different domains and or networks. 

Looking Ahead 

Looking ahead to 2025, we are excited to help our customers migrate to Microsoft 365 while continuing to support our Enterprise Vault customers fully.  

Our suite of Archive Accelerator products has long been a staple for Enterprise Vault users, and products like Archive Accelerator for NFS and Enterprise Search will continue to be key elements for users in the Enterprise Vault world. In addition to products like Restore and Enterprise Search already in use, we are building fresh, cloud-native applications, including versions of our existing products, to support those already using or migrating to Microsoft 365.  

And, although Veritas has split into two separate companies, that will not change the products and support we provide for Enterprise Vault users. We will be working with Arctera moving forward, the organization where Enterprise Vault now resides. 

Whether you’re using Enterprise Vault or Microsoft 365, we look forward to helping you manage your data in 2025. 

Automated Legal Hold Management with Veritas Enterprise Vault 

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If you can legally expire old data, what are you waiting for?? When you have data hanging around, your business is susceptible to certain risks and unnecessary costs, including data breaches, storage costs, legal fees and settlement costs when information gets into the wrong hands. The biggest problem is that without expiring data, it is now unnecessarily available for legal discovery. Before you can let the data go, however, it needs to be handled correctly, either by setting the appropriate retention category and/or by placing some of the data on “litigation hold.”  

In this post, we’ll be talking about putting data stored in Veritas Enterprise Vault on litigation hold. This task can be daunting, especially if your organization is large, with multiple locations, but there are ways to make sure you’re protected without dedicating an entire team to this herculean effort! 

Examples 

The creation of 13,000 Discovery Accelerator cases in each of 6 geographic Enterprise Vault locations could take a team many months or even years to complete. However, with the Legal Hold manager, this can be automated and performed by one part-time person or driven via the provided API integrated with an organization’s existing processes. 

Archive Accelerator Legal Hold Manager uses Veritas Discovery Accelerator (DA) to place holds on data stored in Enterprise Vault archives. With this streamlined integration, cases created with Legal Hold Manager can also be managed through DA. 

Legal Hold Manager provides an API into Veritas Discovery Accelerator for integration with third-party legal hold software or a customer’s own internal automation. This maximizes efficiency and allows for continued use of existing applications and processes. 

Cases 

The modern web interface provides a view of the status of all your cases created within Legal Hold Manager, making them easier to manage across multiple Discovery Accelerator databases and servers.  

Evergreen Hold 

Legal Hold Manager supports scheduled searches for custodians on evergreen hold. We create recurring searches to pick up any new messages that were created since the hold was initially put in place. This ensures that any new data will be captured and placed on hold. 

Key Features: 

  • Automate the creation of thousands of cases in Veritas Discovery Accelerator (DA) 
  • Support for multiple DA customer databases and servers 
  • Central view of DA cases across all DA servers and databases within an Enterprise Vault site. 
  • Dramatically reduces manpower required to place thousands of custodians on legal hold 
  • Uses throttling to avoid taxing the Enterprise Vault and DA environments 
  • Provides an API for third-party integration to enable seamless automation 
  • Custodians, Email addresses and Cases can be fed into the system via .csv files to allow placing bulk holds. 

If you have many custodians whose data must be placed on hold in Enterprise Vault, let’s discuss how Legal Hold Manager can help you either through our built-in GUI or via integration with your existing processes.